You can change your password at any time from within the app or via the web portal. Passwords do not expire so don't need to be updated unless you choose too.


Modules ✔ Starter  ✔ Study  ✔ Parent   Add On
Users ✔ Admin    ✔ Teacher    ✔ Parent    ✔ Student   
Platforms Web Portal    Mobile  

WEB


Not all users can access our web portal but for those that can, the change password function is located in the user menu below your username.


Step 1:

Log into the web portal and use the mouse to open the user menu below your username. Then click on "Change Password"



Step 2: 

To change your password you first need to enter your current password in the "Old Password" field.

Then the password your new password in the "New Password" and "Confirm New Password" fields

Then click on the "Change Password" button and your password has been changed.


Remember: Passwords must be a minimum of 6 characters and must include at least 1 number, 1 uppercase letter and 1 lowercase letter.


Back to top


MOBILE


The change Password function is located within the settings menu of the mobile App. The settings menu is accessed via the settings button which is immediately to the right of the search box on the homepage.



Step 1:

Log in to the App and open the settings menu.


Step 2: 

Click on the change password button.



Step 3:

T

To change your password you first need to enter your current password in the "Old Password" field.

Then the password your new password in the "New Password" and "Confirm New Password" fields

Then click on the "Submit" button and your password has been changed.


Remember: Passwords must be a minimum of 6 characters and must include at least 1 number, 1 uppercase letter and 1 lowercase letter.



Back to top